► The Assignment
A New Way to Bank
Weatherbys Private Bank sought to extend its high-quality banking services to the digital realm, adapting to the evolving preferences of its clients who increasingly embrace technology and on-the-go accessibility. The goal was to provide a seamless online experience that aligns with the bank's reputation for superior service.
Weatherbys banking experience analysis
Weatherbys, "Future customer experience of banking" vision board
Weatherbys brand study and site review
► What We Did
An exceptional experience
We embarked on a comprehensive approach to bring Weatherbys' exceptional banking experience online. Utilizing Oracle FSS's Flexcube, we crafted custom widgets that catered to the unique needs and lifestyles of Weatherbys' discerning clientele. Our team developed a modern online brand and a user-friendly interface, all while ensuring the platform resonated with the bank's traditional values.
User testing was a crucial step in this process. We engaged real Weatherbys clients in the testing phase, gathering their insights to refine the platform further. The end result was a hybrid model that seamlessly blends Weatherbys' renowned personal touch with the convenience of digital banking
Weatherbys public site war room
► What We Delivered
Superior customer experience
The outcome was a fully integrated digital banking platform that caters to the preferences of Weatherbys' diverse clientele. Clients can now enjoy the flexibility of accessing banking services through a user-friendly app and website. This evolution positions Weatherbys as a modern private bank, adapting to the demands of today's high net worth individuals while staying true to its historic legacy.
Weatherbys private bank public site
Wetherbys public site (mobile)
Online banking ( Account Set up)
Weatherbys online banking (mobile)
Weatherbys online banking (Desktop)
► Results
A best-in-class customer experience
Weatherbys Private Bank successfully transitioned from a traditional establishment to a contemporary banking institution with a forward-looking approach. The online platform has expanded their range of private banking products, demonstrating adaptability to a dynamic financial landscape. Weatherbys' reputation has transformed from solely historical to one that embraces modernity and caters to a wide range of financial needs, securing its place in today's market.
